Contact Us
Have a question or feedback? We'd love to hear from you
Email Us
upscrolleddownload@gmail.com
Response Time
We typically respond to all inquiries within 24-48 hours. For urgent matters, please include "URGENT" in your email subject.
Before You Contact Us
Here are answers to the most common questions we receive:
Download not working?
Make sure you're using a valid UpScrolled share link that starts with https://share.upscrolled.com/. Private videos cannot be downloaded.
Video quality issues?
We download videos at the quality they're available on UpScrolled. If the original video is low quality, the download will reflect that.
Can't find your download?
Check your device's Downloads folder. On mobile devices, you may need to check the Files app (iPhone) or Downloads/Gallery (Android).
Copyright concerns?
For DMCA or copyright matters, please visit our DMCA page for proper procedures.